Privacy Policy

Who we are

The Green Cart is a wholesale prepared-foods and catering company based in Austin, Texas. This policy covers thegreencart.com, our customer portal, and the phone and text messaging lines we use to work with our customers, drivers and staff.

What we collect

Contact details you give us, such as your name, business name, email address, mobile phone number and delivery address.

Order, delivery and billing information for wholesale and catering accounts.

The content of messages, calls and voicemails you send to our business lines, so our team can respond.

Basic website usage data (pages visited, device and browser type) collected through Google Analytics.

How we use it

To take and deliver orders, send invoices, provide customer support, coordinate deliveries with our drivers, and alert our staff to urgent operational issues.

To understand how our website is used so we can improve it.

We do not sell your personal information.

Text messaging (SMS)

We text customers, drivers and staff who have given us their mobile number or who text our business line first. Messages are about orders, deliveries, account support and urgent operational issues. We do not send marketing texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other information-sharing described in this policy and will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. You can also reach us at info@thegreencart.com.

Who we share it with

Service providers who help us run the business, such as our phone and messaging carrier, email, payment, accounting and hosting providers. They may use your information only to provide their service to us.

Authorities, when the law requires it.

Keeping it safe

We limit access to the people who need it to serve you and use reasonable safeguards to protect your information. No system is perfectly secure, so please contact us if you believe something is wrong.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@thegreencart.com.

Contact

The Green Cart, 1300 E Anderson Ln, Bldg D, Ste 1309, Austin, TX 78752.
info@thegreencart.com · 512-564-8333